English Explanatory Dictionary

emotional labor

English dictionary entry

Meanings

noun
  1. The act of managing feelings and displaying certain expressions in order to meet the requirements of a job.
  2. Jobs which require such management and display.
  3. The display and management of emotion in non-professional, interpersonal relationships; emotion work.

Pronunciation

LL-Q1860 (eng)-Flame, not lame-emotional labor.wav

Word forms

emotional labor emotional labour

Etymology

Coined by American professor and author Arlie Russell Hochschild in 1983 in her book The Managed Heart.

Related words

emotional work interactional shitwork have a nice day syndrome
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