conversational commerce

English dictionary entry

Meanings

noun
  1. E-commerce done via various means of conversation (live support on e-commerce web sites, online chat using messaging apps, chatbots on messaging apps or websites, voice assistants) and using technology such as: speech recognition, speaker recognition, natural language processing and artificial intelligence.

Word forms

conversational commerce
This entry uses open data from Wiktionary (CC BY-SA/GFDL). Word forms are used for search and are not indexed as separate pages.